Emergency Claims

Metro Disaster Specialists logoYou are always welcome to call us direct, but we find it works best for clients to call our main office number – 501-758-2845 or toll-free number – 1-855-METRO79 (638-7679) day or night to submit a lead.

During normal business hours, our administrative staff is exactly who you need to talk to first in order to get the lead properly entered into our system.

After obtaining all necessary information and entering it into our systems, they will immediately contact the proper facilitator (construction/restoration or both) with an eta.

AFTER-HOURS – still call our main office number and our answering service will immediately contact our lead “On Call” person.

At all times we have the following “On-Call”: Office personnel, a construction crew, and a restoration crew.

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